Want to resolve a problem through mediation? The genuine desire for a peaceful resolution is the first step to success. We have assembled a few other helpful hints for you as well:
• plan to meet on neutral ground
• choose a mutually convenient time, keeping time-zones and travel in mind (recognize and don’t abuse power in planning)
• be sure all parties leave enough time and are not rushed, and be sure to leave plenty of time to get to the resolution location. Studies show that when people are hurried, they do not exhibit compassion and results aren’t optimal
• map out the conflict (5w’s – who what where when why)
• understand options as well as possible prior to meeting, understand your outside limits to which you are prepared to go, before you are in the midst of the heat of the meeting
• if mediation is between groups of different cultures, learn the other culture prior to the resolution meeting
• make a formalized plan for timing and handling of breaks and meals
• appoint an assistant to be in charge of the comfort of all parties, ensuring there is always plenty of water and healthful food that does not cause blood sugar to peak and that is respectful/reflective of the cultures involved
• Visualize the ‘after party’ – the celebration after the successful resolution of the conflict. Go so far as to sketch out plans in your head, and daydream.
• DURING THE MEDIATION – Find ways to regularly check in with yourself, whether you are holding your breath, breathing shallowly, clenching your teeth or gut.